To our valued customers,
Before proceeding to our support forums please read the following:
We do not make any guarantees on response times as stated above but we do take our support system seriously and customer satisfaction is extremely important to us in maintaining a healthy relationship with our customers and preserving our reputation as a premium developer of WordPress products. As stated above if a support ticket has not been attended to within 2 business days please forward your support request to firstname.lastname@example.org for a resolution.
Participation in our forums is at your own discretion and we will not tolerate any negative comments – posting negative comments may result in account suspension.
Thank you for your understanding.
Current time in Eastern Canada for Sunday February 19, 2017: 1:20pm
Our support team is currently unavailable. You can proceed with posting your question(s) however they will not be attended to until our next business week.