Do we bundle third-party plug-ins with our themes?
As of July 1, 2015 Micro Themes is now bundling Visual composer with all of its themes. After numerous requests from customers we have finally decided to bundle select third-party plugins. Please note that we do not provide support or a license key on third-party plugins so if you are experiencing installation issues or errors with Visual composer please visit the Visual Composer general support page and/or purchase a license key for additional support and updates from WPBakery.
Do our themes support Internet Explorer 8 and older versions of IE?
Nope. We do not support anything older than Internet Explorer 9. If you are at all concerned about the security of your personal computer then we strongly recommend you upgrade your browser to at least version 9 or start using a more secure browser such as FireFox or Chrome.
Do our themes support page builders?
Yes, all of our themes come bundled with the Visual Composer plug-in. Please note that we do not offer support on Visual Composer; if you are experiencing issues you will have to contact the plugin developer directly through their website to get support. Visual Composer is a third party plugin and was not developed by Micro Themes so we are not obligated to provide support on Visual Composer. If you would like to learn about Visual Composer and how it works we recommend watching the official video tutorials courtesy of WP Bakery.
Do you offer free installation and setup?
As of May 2015 Micro Themes no longer offers free installation and setup for any of our themes or plugins. Due to the growing number of customers it was not feasible for us to continue to support a free installation/setup policy. Instead we strongly recommend you follow along with our walk-through videos posted on our videos page. The videos should be able to guide you through the installation and setup process without any issues. However if you do experience issues then feel free to post a question on our support forums for additional assistance. Alternatively we do offer a one-time installation and setup for a fee of $50 – click here for package details.
Can our themes and plug-ins be updated through WordPress?
As of March 2017, all of our WordPress themes can be updated from the dashboard using the new Micro Themes verification tool under Settings -> Theme Updates. In order to verify your installation and activate dashboard updates you must have a valid purchase from either Micro Themes, Themeforest or Mojo Marketplace.
What do i get with the theme bundle pack?
Our theme bundle pack gets you access to all of our WordPress themes including access to new theme releases in the future – so whenever we release a new theme it will be automatically added to your account. You also get unlimited domain usage so you can use our themes on however many domains you desire.
What do i get with the ultimate bundle pack?
Our ultimate bundle pack gets you access to all of our WordPress themes and plug-ins including access to new theme and plug-in releases in the future – so whenever we release a new theme or plug-in it will be automatically added to your account. You also get unlimited domain usage so you can use our themes and plug-ins on however many domains you desire.